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Athena™ Mobile Device Management — it simply works

 

Effective Remote Management of Mobile Technology

When it comes to deploying a mobility solution, managing remote devices and users can produce multiple challenges for IT professionals.

Athena Device Management Suite™ from Odyssey Software, Inc., gives your IT department the tools it needs to quickly and effectively establish centralized command and remote control of devices in the field. Securely monitor, manage, and maintain mobile devices while reducing costs:

  • Advanced security and access control
  • Comprehensive device monitoring and management
  • Remote control of devices
  • Application provisioning
  • Event-driven server notifications

Athena offers advanced mobile device management infrastructure that provides fully-interactive remote access to troubleshoot and take corrective action when problems arise, reducing costly end-user downtime.

FREE 30-day evaluation

Athena tutorial
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Athena Data Sheet

 

 

 
 

The Core Components of Athena™

 
  • Remote Control Service
    • See what the user sees!   Watch the user's interaction with a device and take control if necessary — allows for problem resolution in a fraction of the time
    • High-performance engine will not impact device functionality, even over WWAN;  allows high performance over low-bandwidth, high-latency networks
    • Help desk operators can collaborate on problem resolution
    • Tier one personnel can be trained to prevent escalations in the future
    • Remote Control Service brochure
  • Help Desk Service
    • Take remote corrective action on a device at the system, file and device-side network level
    • Log details about device information and device health to predict issues before they happen
    • Significantly reduce time to diagnose problems during help desk calls
    • Reduce number of devices returned for service with "problem not found"
    • Help Desk Service brochure
  • AppUpdate Service
    • Provides "Application Provisioning" — deploy software applications or updates to any quantity of remote mobile devices
    • Ensure field devices are updated with the most recent versions of your applications
    • Eliminate proprietary server components necessary with other products in the marketplace
    • Eliminate 20-35% of the costs associated with staging and manually updating applications
    • AppUpdate Service brochure
  • Enterprise AppCenter
    • Protect your investment in large mobile device deployments
    • Remotely manage, change or establish profiles of devices — all at once, from one central location
    • Remotely restrict end-user activity to authorized applications only
    • Close unauthorized applications as detected; enable/disable the Start menu and Supplemental Input Panel (SIP) on an application-by-application basis
    • Eliminate help desk calls caused by end-users changing the properties of an application
    • Enterprise AppCenter brochure

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IT Administration Benefits Operational Benefits
Increased efficiency from fast, uniform distribution of applications and updates to mobile workforce. Improved user adoption and morale with a better end-user experience.
Decrease in cost through the ability to trouble-shoot and solve user's problems remotely. Savings in Help Desk and training costs.
Fast, low-cost deployment-uses existing consoles. Improved ROI through decreased downtime.
No additional servers or proprietary server software required. Reduced security risk through security management and access control.
  Uses bandwidth efficiently-never interferes with business operations.

For more information about Athena, call 800-452-7418 to speak with a Systems Consultant,
or email us

 

800-452-7418
info@barcodeid.com

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